REFUND POLICY

If anyone can no longer make the race and would like a refund and cancellation of their place, then I can process such requests if received before 21 April 23.59pm.

Requests MUST be made via email ONLY (i.e. NO requests via Facebook, Twitter, Phone, Text, Carrier Pigeon etc.).

The requests should be emailed to info@bookitzone.com clearly stating the Booking Name and Date of Birth of the place to be refunded (or preferably a booking number).

All refunds issued will not include the booking fee paid to process the original booking.

Refund requests via email will be acknowledged with a return email confirming it has been processed.

Refunds can take up to 10 business working days to credit the original payment card. We can ONLY refund electronically back to the original payment card used. We won’t/can’t refund via BACS, cheque etc.

All refunded places can then be offered to the waiting list rather than people trying to find a person to transfer to which should (hopefully) reduce transfer requests.

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